Client Responsibility
Client agrees to respond to communications from DREAMM in a timely manner to avoid project delays. If additional legal certifications or packaging requirements are necessary for items, Client must notify DREAMM before any orders are placed. Failure to do so may result in the need for new factory searches, subject to an additional fee of $997 per item.
Client acknowledges that sourcing and importing goods into the USA require compliance with various laws, including but not limited to U.S. Customs regulations, product safety standards, and intellectual property laws. Client is responsible for ensuring that all necessary legal requirements are met.
Commission & Fees
Client will receive pricing from DREAMM for approval. Upon approval from Client (via email, Asana,, or text), DREAMM will issue an invoice. Products will not be ordered until full payment has been received. Client acknowledges that delay between Client approval and receipt of full payment by DREAMM may result in shipping cost fluctuations, requiring an adjustment to the pricing.
Shipping & Order Management
DREAMM will manage the shipping process, but shall not be held liable for any delays, additional fees, or lost shipments that occur due to external factors such as customs clearance, international freight issues, weather, or unforeseen circumstances. The Client acknowledges that all shipping timelines are estimates and may be subject to delays outside of DREAMM’s control. Any additional costs arising from unforeseen delays or changes in shipping rates are the sole responsibility of the Client.
Refunds/Claims
In the event that the Client has a claim regarding the products, the Client must notify DREAMM in writing within 10 days of the delivery of the products. Failure to submit a claim within this time frame will result in the Client waiving the right to any refunds, replacements, or claims related to the product. DREAMM will assist in processing any valid claims submitted within the designated period to the best of its ability. If a refund is warranted, it will cover the cost of the items minus DREAMM’s fees, unless DREAMM is found to be at fault.
Confidentiality Agreement
During the course of this agreement, Client may share confidential business information. DREAMM agrees to keep all such information confidential and will not disclose it to third parties without prior written consent.
No Transfer of Intellectual Property
All intellectual property, including but not limited to workbook materials, methods, educational materials, systems and frameworks shared in private consulting shall remain the sole property of DREAMM .
Use of Client Products for Marketing
Client grants DREAMM the right to use photographs, images, or videos of Client’s products for marketing purposes, including but not limited to social media, websites, and print. This right is granted indefinitely unless revoked in writing. Client agrees that no compensation will be provided for the use of these materials unless otherwise agreed in writing.
Intellectual Property
Each party retains the rights to intellectual property created before this agreement. DREAMM assigns any intellectual property created for Client under this agreement, including copyrights and patents, to Client upon payment in full.
Termination
Either party may terminate this agreement with 30 days' written notice in the event of a material breach that is not cured. In the event of termination by DREAMM, Client agrees to pay all outstanding fees. If Client terminates due to DREAMM’s uncured breach, DREAMM will refund any fees for undelivered services.
Force Majeure
Neither party shall be liable for delays or non-performance due to acts of God, natural disasters, pandemics, government action, or other events beyond their control.
Indemnification and Liability Disclaimer
Client Responsibility for Compliance:
Client is responsible for ensuring that all products sourced and imported comply with all applicable U.S. laws and regulations, including but not limited to U.S. Customs, the Consumer Product Safety Improvement Act (CPSIA), Federal Trade Commission (FTC) guidelines, product labeling laws, and intellectual property laws and any state or local requirements.
DREAMM makes no representation or warranty regarding the legal compliance of the products with U.S. laws, including safety or intellectual property regulations sourced through its services. The Client agrees to indemnify and hold harmless DREAMM from any claims, damages, penalties, or other legal actions arising from non-compliance with any such regulations. The Client shall provide all necessary documentation, certifications, and legal requirements for importing products, and any failure to do so shall result in the Client bearing full responsibility for any additional costs or delays.
Product Liability: DREAMM shall not be liable for any direct, indirect, or consequential damages, including but not limited to product defects, safety issues, recalls, or legal actions arising from the manufacturing, sale, or use of products sourced through DREAMM. DREAMM will use commercially reasonable efforts to ensure that the products sourced meet the specifications set by the Client; however, the Client assumes full responsibility for verifying that all products comply with applicable U.S. safety and regulatory standards prior to sale or distribution.
DREAMM shall not be responsible for any product defects or safety issues arising after shipment, including issues related to product misuse, improper handling, or non-compliance with U.S. standards. The Client agrees to indemnify and hold harmless DREAMM from any claims or lawsuits related to product safety, defects, or recalls.
Customs and Import Regulations:
DREAMM is not responsible for delays, fines, or penalties imposed by U.S. Customs or other authorities due to non- compliance with import laws. Any additional costs resulting from incorrect documentation or requirements not provided by Client will be Client’s responsibility.
Intellectual Property Infringement: The Client warrants that it holds all necessary intellectual property rights, licenses, and permissions for the products and materials provided to DREAMM for sourcing and manufacturing purposes. The Client agrees to indemnify, defend, and hold harmless DREAMM from any claims, damages, losses, or liabilities arising from third-party intellectual property infringement claims related to the products, designs, or trademarks used in connection with the project.
DREAMM shall not be liable for any intellectual property disputes or claims that arise after the sourcing or import of the Client’s products, nor shall it be responsible for investigating the validity of the Client’s intellectual property rights.
Indemnification:
The Client agrees to indemnify, defend, and hold harmless DREAMM, its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, losses, damages, penalties, or costs (including reasonable attorneys' fees) arising from:
- (i) The Client’s breach of this Agreement;
- (ii) The Client’s violation of any applicable laws, regulations, or standards related to the import, sale, or distribution of the sourced products;
- (iii) Any claims of product liability, safety defects, or recalls related to the sourced products;
- (iv) Any intellectual property disputes arising from the products, designs, or trademarks;
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(v) Any third-party claims related to the Client’s use or sale of the sourced products.
Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
In the event of any disputes, claims, or controversies arising out of or relating to this Agreement, the parties agree to resolve the matter through binding arbitration. Arbitration shall be conducted in accordance with the rules of the American Arbitration Association and shall take place in Placer County, California.
Each party shall bear its own costs and fees in arbitration, and the arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction. Both parties agree to waive the right to a trial by jury or to participate in a class action related to this Agreement.
Entire Agreement
This Agreement constitutes the entire agreement between the parties. Any modifications must be made in writing and signed by both parties.